Terms of Service

OVERVIEW

Welcome to Hairwise™.
The terms “we”, “us”, and “our” refer to Hairwise™.

Hairwise™ operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to offer the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, govern your access to and use of the Services and outline your rights and responsibilities.

Please read these Terms carefully, as they include important information regarding your legal rights, including disclaimers of warranties and limitations of liability.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Services.


SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use the Services under your supervision.

To access certain features or make a purchase, you may be required to provide personal information such as your email address, billing details, payment information, and shipping address. You represent that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You may not transfer, sell, or assign your account to another party.


SECTION 2 – PRODUCTS

We make every effort to display our products accurately. However, colors and appearances may vary depending on your device, screen, and settings.

We do not guarantee that the appearance, quality, or performance of any product will meet your expectations. All product descriptions and availability are subject to change without notice.

We reserve the right to limit quantities or discontinue any product at any time.


SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Hairwise™ reserves the right to accept or decline any order at its discretion.

An order is not considered accepted until payment has been successfully processed and confirmation has been issued. Once accepted, orders cannot always be modified or canceled.

If an order is canceled or modified, we will attempt to notify you using the contact information provided at checkout.

All purchases are subject to our Refund Policy.

You confirm that purchases are for personal use only and not for resale or commercial purposes.


SECTION 4 – PRICING AND BILLING

All prices are subject to change without notice. Prices shown at checkout are final at the time of purchase.

Prices do not include taxes, shipping, customs, or import duties unless stated otherwise.

You agree to provide accurate and up-to-date billing and payment information and authorize us to charge your selected payment method for all applicable charges.


SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed. Hairwise™ is not responsible for delays caused by carriers, customs, or events beyond our control.

Risk of loss and ownership pass to you once the order is handed over to the carrier.


SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services, including text, graphics, logos, images, videos, designs, and trademarks, is owned by or licensed to Hairwise™ and is protected by intellectual property laws.

You may use the Services for personal, non-commercial purposes only. Any unauthorized use, reproduction, or distribution is strictly prohibited.

Hairwise™, its logos, and branding are trademarks of Hairwise™. Shopify is a trademark of Shopify Inc. All other trademarks belong to their respective owners.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available.” We have no control over and assume no responsibility for these tools.

Your use of third-party tools is at your own risk and subject to the third party’s terms.


SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for their content, accuracy, or practices.

Accessing third-party sites is at your own risk.


SECTION 9 – SHOPIFY RELATIONSHIP

Hairwise™ is powered by Shopify. All transactions are made directly between you and Hairwise™.

Shopify is not responsible for any aspect of sales, products, or customer service. You release Shopify from any claims arising from transactions with Hairwise™.


SECTION 10 – PRIVACY

Your personal data is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy.

By using the Services, you consent to the collection and processing of your information as described therein.


SECTION 11 – FEEDBACK

Any feedback, reviews, or suggestions you submit may be used by Hairwise™ without restriction, compensation, or obligation.

You confirm that you own or have rights to any feedback you submit.


SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions at any time and to cancel orders if necessary.


SECTION 13 – PROHIBITED USES

You agree not to use the Services for unlawful, abusive, misleading, or harmful activities, or to violate any laws or intellectual property rights.

We reserve the right to suspend or terminate access for violations.


SECTION 14 – TERMINATION

We may terminate your access to the Services at any time without notice. Obligations incurred prior to termination will survive.


SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.


SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Hairwise™ shall not be liable for any indirect, incidental, consequential, or punitive damages arising from use of the Services or products.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Hairwise™, Shopify, and their affiliates from claims arising from your breach of these Terms or misuse of the Services.


SECTION 18 – SEVERABILITY

If any provision is deemed unenforceable, the remaining provisions will remain in effect.


SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Hairwise™ regarding use of the Services.


SECTION 20 – ASSIGNMENT

You may not assign these Terms without our consent. We may assign them freely.


SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction in which Hairwise™ is headquartered.


SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.


SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.


SECTION 24 – CONTACT

Questions regarding these Terms should be sent to:
📧 hello@gethairwise.com