Shipping Policy

Order Processing

All orders are processed within 24–48 business hours (excluding weekends and holidays).

Once your order has been processed, you will receive a shipping confirmation email containing your tracking information. Orders placed after business hours may be processed the next business day.

Shipping Times

We offer tracked shipping on all orders for your peace of mind.

United States (All States):

• Estimated delivery time: 6–10 business days

• Delivery times may vary slightly depending on your location and carrier conditions

Please note that delivery timelines are estimates and are not guaranteed, as delays may occur due to carrier operations, weather conditions, or factors outside of our control.

Shipping Coverage

We currently ship to all U.S. states.
If you have questions about shipping availability or delivery timelines, feel free to contact us.

Shipping Delays

While we strive to meet all estimated delivery times, Hairwise™ is not responsible for delays caused by shipping carriers, customs processing, incorrect addresses provided at checkout, or unforeseen circumstances.

Tracking Information

All orders include tracking, allowing you to monitor your shipment at every stage.
Tracking details will be sent to you once your order has shipped.

Returns & Exchanges

We offer a 30-day refund and exchange policy to ensure a smooth and worry-free shopping experience.
For full details, please refer to our Refund Policy.

Customer Support

Our support team is here to help.
For any questions regarding shipping, orders, or returns, contact us at:
📧 hello@gethairwise.com